Why We Do Support by Text
We're a small team that actually wants to talk to you. Texting keeps things quick, personal, and on your schedule.
Fast Replies
No waiting on hold, no automated phone trees. Send a text and get a real answer — usually within minutes.
Real People
You'll text with an actual member of our team, not a bot. We know the product because we built it.
On Your Time
Text when it's convenient. The conversation stays in your messages so you can pick it back up anytime.
Other Ways to Reach Us
Texting is the fastest way, but we're happy to hear from you however you prefer.
Frequently Asked Questions
What's the fastest way to reach BeeBusy support?
Text us at (801) 477-5113. We typically reply within minutes during business hours (Mon–Fri, 9 AM – 6 PM MT).
Can I text BeeBusy from my computer?
Yes! If you use iMessage on a Mac or Google Messages on a Chromebook, the text button will open your messaging app. You can also copy our number and use any messaging service.
What if I text outside business hours?
We'll get back to you the next business day, usually first thing in the morning. Your conversation stays in your messages so nothing gets lost.
Do you offer phone support?
We focus on text and email to keep things fast and documented. If your issue is complex, we can arrange a screen share or call — just ask via text.
How do I report a bug or request a feature?
Text or email us with the details. We read every message and prioritize fixes and features based on what our users need most.
Is BeeBusy free to try?
Yes — BeeBusy is free for 14 days with full access to every feature. After that it's $24/month or $199/year. No credit card required to start. Text us if you need help getting started.
Contact BeeBusy Support
BeeBusy provides an all-in-one platform for small businesses, including payment processing with Venmo, Cash App, PayPal, Apple Pay, Zelle, and more — plus built-in appointment booking, a website builder, product catalog, and analytics. Whether you're a food truck owner, hair stylist, photographer, market vendor, or any kind of small business, our support team is here to help you get set up and make the most of every feature.
How to contact BeeBusy: The fastest way to reach us is by text message at (801) 477-5113. Simply tap the "Text us now" button above and your phone's messaging app will open automatically. On desktop, the button opens your default messaging application or you can manually text our number. We respond during business hours, typically within a few minutes.
Email support: For non-urgent questions, account inquiries, or if you prefer email, reach us at booking@beebusy.co. We aim to respond to all emails within one business day.
Help with setup: Need help connecting your payment apps, setting up your booking page, building your website, or configuring your QR code? Text us and we'll walk you through it step by step. We can even hop on a screen share if needed.
Business hours: Our team is available Monday through Friday, 9 AM to 6 PM Mountain Time. Texts received outside these hours will be answered the next business day.